Delivery

Grays of Kilsyth offer FREE WORLDWIDE SHIPPING on all products, subject to a minimum order value of £25.

Postage on orders with a value of less than £25 will be charged at the following rates:

UK postage on orders under £25 value  – £1

Postage on orders under the value of £25 sent outside the UK – £3

All orders with a value of £25 and over will have free shipping.

All products are normally held in stock and dispatched within twenty four hours of receipt of order. UK orders are sent by Royal Mail first class post. International orders are normally sent by standard Royal Mail airmail. Orders of a high value may be sent by Royal Mail Track and Sign.

More often than not orders will be posted on the day of order and often delivered to UK customers the next morning. Shipping times for international destinations will vary according to destination but will normally be between one and two weeks. Grays of Kilsyth have used Royal Mail postal services exclusively for fifteen years and found them extremely reliable.

If, for any reason, you are not happy with your purchase, you may return it unused in its original packaging for a full refund. It is worth noting that, in fifteen years of online trading, we have never had a purchase returned by a customer. You may wish to have a look at our testimonials page.